At POND we are committed to safeguarding your privacy online.

POND is a secure site and uses the Secure Sockets Layer (SSL).  SSL encodes your personal information and all your transactions are protected by the powerful SSL encryption technology. SSL encrypts your credit card number, name, address, phone number, identification number and password as it travels through the Internet, so that it cannot be read by anyone other than the secure server.  Every time you enter an area of the site that carries or requires sensitive information such as your credit card details, an icon resembling a padlock will appear at the bottom of your browser window. This is an indication that the site is secure.

POND uses a third party credit card processing gateway ‘E-Way’ which provides the highest level of security in processing all credit card payments.  Our staff and contractors do not have access to this information and we do not store any credit card details.  We will only send your personal information to third party organisations in order to provide the product or service you have requested.

POND will not sell, distribute or disclose information about you as an individual or your personal usage of the site to any third party not involved in the service you have requested.

From time to time we will email customers about new products, events and promotions.Every newsletter has an ‘unsubscribe’ link which can be activated at the click of a button.  You can also unsubscribe any time by emailing us at

We use Cookies on our website. A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer’s hard disk so that a website can remember who you are. Cookies do not contain any personally identifiable information such as your name, address or any financial information. If you do not wish to have cookies on your system, you can set your browser preferences to disable them.

Our web sites may contain links to web sites operated and maintained by third parties, over which we have no control. Privacy policies on such linked sites may be different from our privacy policy. You access such linked sites at your own risk. You should always read the privacy policy of a linked site before disclosing any of your information on such site.

POND reserves the right to make changes or amends to this policy and will publish those changes on this page on this website.

If you have any questions regarding our Privacy Policy please contact us at